Support

FruitDay Support

1. Contact

Need help with FruitDay? Email contact@narak.app and include your device model, operating system, app version if visible, store platform, and a short description of the issue.

2. Helpful topics

  • Today screen, Fruit Day planning, and weekly plan behavior.
  • Fruit Picker, fruit details, Picky Eater Mode, School Mode, and Rainbow challenges.
  • Fruit Passport progress, stickers, and local photo memories.
  • Local reminders and device notification permission.
  • FruitDay Premium, free trial, purchase, restore, cancellation, or refund questions.

3. Purchases, restore, and refunds

If your question involves a purchase, restoration, or billing issue, include whether you used the App Store or Google Play and confirm that you are signed in to the same store account used for the original purchase.

Refunds, cancellations, taxes, invoices, renewal dates, and billing actions are handled by the store where the purchase was made from your store account purchase history.

4. Local data, photos, and reminders

Most FruitDay content is intended to be local to your device. Deleting the app, clearing device data, or removing local files may delete Fruit Days, stickers, passport entries, reminders, and optional photo memories.

Camera or photo library access is requested only when you choose to add a fruit photo memory. If the camera or photo picker does not work, check device permissions and available storage.

Local reminders depend on device notification permission, system settings, focus modes, battery settings, and platform behavior.

5. Data deletion and privacy requests

To delete local FruitDay data, use in-app reset options if available, delete local photo memories, clear app data through device settings, or uninstall the app.

For privacy questions or requests about data Narak can access outside your device, email contact@narak.app with the subject Privacy Request - FruitDay.

6. Legal links

Read the FruitDay Privacy Policy for data handling, local storage, purchases, RevenueCat validation, privacy choices, and deletion. Read the FruitDay Terms of Use for license, subscriptions, safety limits, purchases, and service conditions.