Help
Support
Effective date: May 13, 2026
Last updated: May 13, 2026
Need help with Proof? Email contact@narak.app and include your device model, operating system, app version, and a short description of the issue.
1. Common topics
- Local work or sleep history
- Active timer, notifications, or lock screen status
- Export, import, local backups, and share cards
- Proof Pro, one-time purchase, and restoring access
2. Purchases and refunds
Use Restore Purchase in the app with the same App Store or Google Play account used for the original purchase.
Refunds, cancellations, and billing are handled by the store where the purchase was made, using your store account purchase history.
3. Privacy and deletion
Work and sleep history stays local on your device. To remove local data, delete sessions, remove exported backups, or uninstall the app.
For requests about data Narak can access, email contact@narak.app with Privacy Request in the subject line.
4. Legal links
- Privacy Policy - local data, purchases, support, and privacy rights
- Terms of Use - license, purchases, responsibilities, and app limits